Contact us

How we can help you

Whether you are ready to book or just starting to plan, our team is here to help. We answer questions about tour packages, custom trips, Umrah, international holidays and visas every day. The quickest way to reach us is usually WhatsApp, but you can also call us, email us or send an enquiry using the form above. Tell us as much as you can about your plans — destination, dates, number of travellers, budget and any special requirements — and we will reply with ideas, itineraries and a clear quote.

Tour packages and custom trips

Ask us about any of our Northern Pakistan tours, including Hunza, Skardu, Fairy Meadows, Naran Kaghan and Swat, or request a custom itinerary. We can adjust the number of days, hotels, vehicle type and places to visit, and plan private tours for families, honeymooners and groups.

Umrah enquiries

For Umrah, share your preferred travel month, departure city, number of pilgrims and hotel preference (economy, 3, 4 or 5-star). We will send package options with hotel names, approximate distances from the Haram and prices, and explain the latest document requirements.

International holidays and visas

Planning a holiday abroad? We can arrange hotels, transfers and tours, and help with visas for Pakistani passport holders. For embassy visas, we can review your documents and help prepare your itinerary and bookings. Please note that visa decisions are made by the relevant government.

Corporate and group travel

Companies, schools, universities and community groups can contact us for group tours, corporate retreats and team-building trips. We provide coasters, group-friendly hotels, coordinators and invoices for company records.

What happens after you contact us?

1. We review your request and may ask a few questions to understand your needs.
2. We send options with itineraries, hotel choices and a price breakdown.
3. We refine the plan until it is exactly right for you.
4. You confirm with a booking amount, and we send all details in writing.
5. We stay in touch before, during and after your trip.

Payment methods

We accept bank transfers, JazzCash and EasyPaisa, and can share details for other methods on request. Always make payments only to the official account details shared by our team, and send us the payment receipt so we can confirm it quickly.

Frequently asked questions

How quickly will you reply?

We aim to reply within a few hours during working days. During peak season, it may take a little longer, but we always respond. For urgent matters, WhatsApp is the fastest way to reach us.

Do I need to pay to get a quote?

No. Enquiries and quotes are completely free. You only pay a booking amount once you are happy with the itinerary and want to confirm.

Can I visit your office?

Yes, you are welcome to visit during office hours. Please call or message us in advance so that the right team member is available to help you.

Can you help if I am already travelling?

Yes. If you booked with us, our team is available on WhatsApp throughout your trip for any help you need. If you did not book with us, we will still try to point you in the right direction.

Stay connected

Follow us on social media for travel inspiration, seasonal updates, group departure dates and special offers. You can also browse our travel blog for guides and tips, or explore our tour packages and visa guide to start planning your next journey.

Tips for a faster quote

To help us prepare an accurate quote quickly, please include the following in your message:

• Your preferred destination or the package you are interested in
• Travel dates, or at least the month and number of days
• Number of adults and children (with children's ages)
• Departure city
• Preferred hotel category (standard, deluxe or luxury)
• Whether you want a group tour or a private tour
• Any special requests, such as wheelchair access, dietary needs or honeymoon arrangements

Working hours

Our office team is available during the working hours shown on this page. Enquiries received outside office hours are answered on the next working day. If you are already travelling with us and need urgent help, contact your coordinator or our WhatsApp number at any time.

Beware of fraud

We only communicate through the phone numbers, WhatsApp number, email address and social media accounts listed on our official website. If someone contacts you claiming to represent TravelCo.pk and asks for payment to a different account, please verify with us directly before paying.

Visit, call or message — whatever suits you

Some travellers like to discuss every detail on a call, others prefer quick WhatsApp messages, and many like to visit the office to plan a family trip together. Whichever you prefer, you will speak to someone who knows the destinations well and will give you straightforward advice. We look forward to helping you plan your next journey, whether it is a weekend in Naran, a week in Hunza and Skardu, a blessed Umrah or a holiday abroad.

Feedback and complaints

Your feedback helps us improve. If something did not meet your expectations during a trip, please tell us as soon as possible so we can try to fix it on the spot. After your trip, you can share feedback or a complaint by email or WhatsApp, and a senior member of our team will review it and respond.

Partnerships

Hotels, transport operators, guides and other travel businesses interested in working with us can contact our team by email with details of their services. We are always happy to connect with reliable local partners who share our commitment to quality and honest service.

Media and events

Journalists, bloggers, content creators and event organisers who would like to collaborate with us on travel stories, familiarisation trips or events can also reach us by email. Please include details of your audience, the type of collaboration you have in mind and your preferred dates, and our team will respond as soon as possible.